Is your site quietly killing conversions?
Fix it fast with our 150-Point CRO Checklist:
• Find out what’s broken
• Learn how to fix it (and turn clicks into cash)
• Use the same tactics that drove $4B+ in ecommerce revenue
What is a Hero Image?
A hero image is the large, prominent image or series of images displayed at the top of a webpage. In ecommerce, it is a highly visible element that communicates the main message, product, or promotion to visitors. It sets the tone for the page and is often the first impression customers have of your store.
Why Hero Image matters?
The hero image is prime visual real estate. Visitors form opinions within seconds of arriving, so this area must quickly convey value, relevance, and brand identity. In ecommerce, a well-designed hero image can encourage deeper engagement, drive clicks to product or collection pages, and improve conversion rates. Poorly chosen or irrelevant hero imagery can create confusion, fail to capture interest, and increase bounce rates.
How Hero Image works?
The hero image is placed above the fold and often covers the full width of the screen. It may feature a product photo, lifestyle image, or promotional graphic, accompanied by headline text and a call-to-action button. The image should be optimized for fast loading and responsive across desktop and mobile devices. It should align with the current marketing focus, whether that is a seasonal sale, new collection, or flagship product.
Example in ecommerce
A furniture retailer launches a summer outdoor sale. They replace their generic homepage banner with a high-resolution lifestyle image showing a family enjoying an outdoor dining set. The overlay reads "Shop the Patio Collection" with a button linking to the sale. Click-through to the collection page increases by 22 percent.
Common mix-ups
A hero image is not simply any banner image. It is a carefully designed visual with strategic importance and often contains supporting text and a clear call-to-action.
Best practices
- Use sharp, high-quality imagery optimized for web.
- Ensure the image content is directly relevant to your campaign or product.
- Include a clear and prominent call-to-action.
- Test lifestyle versus product-only imagery for impact.
- Keep text overlays concise and readable on all devices.
Industry benchmarks
- Hero images with relevant calls-to-action can improve click-through rates by 15 to 30 percent compared to passive images.
Related terms
Related article
You made it all the way down here?
Might as well give us a shot, right? It'll change the way you approach CRO. We promise. In fact, our friend Nate over at Original Grain used element-level revenue data from heatmap to identify high-impact areas of his website to test, resulting in a 17% lift in Revenue per Session while scaling site traffic by 43%. Be like Nate. Try heatmap today.
